Annually, client surveys are sent out to give us feedback on the service we provide. These help to ensure we give the best service we can. 30 surveys were returned this year. Many thanks to all those who took the time to complete and return them. 92% of the feedback we received fell into either “excellent” or “good”.

Excellent    56%
Good         37%
Fair              7%




Some further comments we have received about our service were;

Excellent service, always.

They are friendly, reliable and efficient .

Excellent staff and first rate service.

Thank you for providing this service during the recent severe weather.

I am always pleased with the professionalism of the carers.

You have a lovely team of carers and I shall miss having all of our lovely chats with them, I was so grateful for all of their help which was always done so discretely. Please pass on all my thanks.