Our staff

Our cheerful, friendly and professional members of staff are recruited, trained and supervised in accordance with the relevant government guidance and with good personnel practice. Harrogate Care at Home’s Care Workers strive to provide a consistently excellent quality of service to all clients and to uphold clients’ rights, dignity, privacy, independence and security at all times. They work flexibly, efficiently and sensitively, always taking individual needs into consideration.

Our staff have a range of qualifications, including NVQ2, 3 and 4, Sight Awareness, Nutrition, Alternative Therapies, Medications, First Aid, Manual Handling and Diplomas in Care.

Sadly we cannot list profiles of all our staff, each of whom makes a unique and valuable contribution to the service, but we give below details of those staff you are likely to speak to when you first make contact.

Not front line carers, but nevertheless essential to the smooth running of our service, is our team of office and training support staff with Sue Judge, Registered Manager of Harrogate Care at Home.


Joyce Godber

Managing Director
Joyce is the Managing Director of Harrogate Care at Home and has been involved in the Care Industry for over 40 years. Trained as a State Registered Nurse at Harrogate Hospital, Joyce then managed a large residential care home in Harrogate, following the retirement of her parents. Over 15 years ago, recognising that residential care was not the preferred choice of all elderly people, Joyce started to provide quality domiciliary care as an alternative to residential care. Harrogate Care at Home is the result of that initial vision. Joyce has always maintained the importance of providing choice for clients, respecting and involving all who use the service. Her priorities are the care and welfare of clients and the support of the dedicated staff who provide that care.




Sue Judge

Registered Manager
As Home Care Manager, Sue is responsible for the day to day management of the home care service and has over 20 years experience within the Care Industry. Sue worked in two residential homes before transferring onto domiciliary care and has worked alongside our Managing Director, Joyce Godber, since 2002. Having experience in supporting people with a range of conditions, she is focused on providing high-quality care, tailored to each individual’s needs, to help people stay in their home environments. Sue also has a Diploma Level 5 in Health and Social Care and is registered with the Care Quality Commission.




Karen Harding

Deputy Manager
As Deputy Manager, Karen is responsible for supporting Sue with the daily management of the service provided by the company to its clients. Karen is our newest member of the team and joined us in August 2015. Karen has over 30 years experience within the Care Industry, ranging from supporting disabled and elderly clients in care homes, as well as in the community. Karen has previous managerial experience and is also the Training Officer at Harrogate Care at Home. She is also working towards her Diploma Level 5 in Health and Social Care.





Paula Bellerby


Care Coordinator
As Care Coordinator, Paula is responsible for supporting clients with person-centred care approach to their individual needs. Paula has worked for 40 years within Health and Social Care and commenced at Harrogate Care at Home in 2004. During this period, Paula has gained extensive experience in many areas including staff schedules, staff meetings, tailoring individual care plans and reviewing care packages to ensure the best care is given to each client. Paula has facilitated developments in the office and has previously trained other personnel.



Alison Jenkins

Rota and Accounts Coordinator:
As Rota Coordinator, Alison is responsible for the preparation of the morning client and staff rotas, promoting continuity of care and preferred call times. Alison commenced work with Harrogate Care at Home in 2010 and is also responsible for coordinating accounts information and invoice administration






Alison Hoare

Office Admin / Rota Coordinator
As Office Admin and Rota Coordinator Alison is responsible for resolving day to day queries, keeping medication records up to date and the preparation of evening rotas for clients and staff. Alison has worked alongside our Managing Director, Joyce Godber, since leaving school in 1996. Alison worked in a Residential Home supporting elderly clients before joining the Harrogate Care at Home domiciliary team. Alison has gained varied experience in all aspects of care.